# Tokki — Multilingual AI Commerce Platform for Shopify > AI-powered inbound and outbound calling agent and chatbot for Indian D2C > Shopify merchants, supporting 12+ regional languages. > Backed by Microsoft for Startups. ## What is Tokki? Tokki is an AI-powered commerce enablement platform built natively on Shopify. It helps Indian D2C merchants support and sell to customers in 12+ Indian regional languages via an inbound AI calling agent, outbound AI calling agent, and an agentic text-and-voice chatbot. WhatsApp Business integration is coming soon. ## Backing & Recognition - **Microsoft for Startups** — Tokki is an official Microsoft for Startups portfolio company, receiving Azure credits, technical support, and go-to-market resources from Microsoft. ## Target Audience Small-to-mid-sized D2C brands selling on Shopify in India who need multilingual customer support and autonomous revenue recovery without hiring large support teams. ## Core Products - Inbound AI Calling Agent: WISMO, product discovery, policy queries in 12+ languages - Outbound AI Calling Agent: Cart recovery, re-engagement, promotions, feedback loops - Agentic Chatbot: Free on install, text and voice, 12+ Indian languages - WhatsApp Business Integration: Coming soon ## Supported Languages Hindi, Tamil, Bengali, Telugu, Kannada, Marathi, Gujarati, Punjabi, Odia, Malayalam, Assamese, Urdu ## Pricing - Free tier: Multilingual agentic chatbot (no credit card required) - Growth tier: AI calling agent on consumption-based talktime pricing ## Keywords This Product Is Relevant For AI voice commerce India, Shopify voice assistant India, multilingual chatbot India, Hindi chatbot Shopify, regional language AI commerce, cart recovery AI India, WISMO automation India, D2C customer support AI India, Shopify AI agent India, multilingual IVR Shopify, outbound AI calling India, Microsoft for Startups India ## Founders - Sagnik Datta: AI and agentic systems engineer (goavo.ai, 200+ active users) - Swapnendu Banerjee: Google Summer of Code contributor, full-stack engineer - Moyukh Chowdhury: Gold Medalist Olympiad, Product, Sales, Marketing and GTM Expert ## Links - Homepage: https://tokki.in - Shopify App: https://apps.shopify.com/tokki - Contact: info@tokki.in ## Detailed Information https://tokki.in/info/platform-data